Latest updates as per 20/10/2020
What is the latest update on Castlemartyr Resort?
Please note, due to the revised Government restrictions, we are unable to facilitate guests reservations from Wednesday 21st October. However, the resort remains open to essential and non-tourism business.
Our team are available to amend your reservation, answer any inquiries, or to assist you with Christmas gift voucher ideas. Please do not hesitate to contact us on 021 421 9000, or at email@example.com.
We hope it will not be too long before we can welcome all of our loyal and valued guests back to the resort.
What does this mean for my booking/upcoming stay?
Will I lose my deposit on an existing booking?
You will not lose your deposit/existing payment on any bookings. Our team have a number of options available and will be happy to discuss rescheduling your stay to a later date. For more information, please email our team at firstname.lastname@example.org.
Are you accepting bookings from Essential Workers?
During this time our self-catering lodges are open to guests travelling for essential non-social and non-tourist purposes. For more information, or to make a reservation, call 021 421 9000, or visit castlemartyrresort.ie.
Can I still access and walk the Castlemartyr Resort grounds?
Unfortunately, the grounds are currently closed to all members of the public. We will update or social media channels as soon as this changes.
What does this mean for my Health Club membership?
Please note, due to the revised Government restrictions, we are unable to facilitate guests and Health Club members from Wednesday 21st October. However, the resort remains open to essential and non-tourism business.
During this temporary closure, all Health Club memberships will be paused, and any time the Health Club is inaccessible will be added on to the end of your membership. Direct debits will not be running while the Health Club is closed.
What does this mean for my Spa booking?
Please note, due to the revised Government restrictions, we are unable to facilitate Spa bookings and reservations from Wednesday 21st October.
For your convenience, we have cancelled all treatments and you will not be charged for any upcoming or prebooked treatments. The Spa team at Castlemartyr Resort will be in contact before we reopen to give you the opportunity to rebook your treatment.
Can I still purchase a Castlemartyr Resort Voucher?
You can indeed. All vouchers are valid for 5 years so there is plenty of time for them to plan that perfect getaway. To browse our voucher selection click here. Vouchers can be emailed, or posted in a Castlemartyr Resort gift box, to the purchaser or recipient.
Can I extend a voucher that is going to expire soon?
We are certainly happy to work with guests who would like to extend their vouchers, however, please note that this is done on a case by case basis and may not be possible for vouchers that have already expired. For more information on extending your voucher, please call 021 421 9000 or email email@example.com.
Are you still accepting wedding bookings/inquiries?
The events team at Castlemartyr Resort are happy to discuss future dates with couples, and can provide details and virtual tours (booked in advance). For more information, email firstname.lastname@example.org.
Please note that we continue to adhere to the latest Irish Government Guidelines, particularly those regarding the newly released 'Resilience and Recovery 2020-2021: Plan for Living with COVID-19', including domestic travel restrictions imposed as part of the new 'Level' system. These latest policies can be viewed online here.
With this in mind, due to the revised Government restrictions, we are unable to facilitate guests reservations from Wednesday 21st October. However, the resort remains open to essential and non-tourism business.
If you have any questions or concerns regarding an upcoming stay, or believe that you cannot travel due to any restrictions in place, please feel free to contact our team on +353 21 421 9000 or at email@example.com.
Castlemartyr Resort continues to adhere to the latest Irish Government Guidelines, particularly those regarding the newly released 'Green List'. As per Irish Government Guidelines, all travellers arriving from countries outside of this list are required to complete 14 days of quarantine.
Please note that as per the latest IHF Guidelines we do not have facilities in place to cater for quarantine, or visitors travelling from countries not on the ‘green list’ and that unfortunately, we cannot accept these bookings until Irish Government travel advice changes. We appreciate your understanding at this time.