Latest updates as per 30/8/2021
What does this mean for my booking/upcoming stay? For the latest details on your upcoming stay, or to review, amend, or cancel your booking, follow these steps.
Please note, these cancellation terms apply to governmental 'lockdown' situations only, with our standard terms & conditions applying at all other times.
Will I lose my deposit on an existing booking?
You will not lose your deposit/existing payment on any bookings. Our team have a number of options available and will be happy to discuss rescheduling your stay to a later date. For more information, please email our team at email@example.com. Please see above re. Self-Catering stays.
Can I still access and walk the Castlemartyr Resort grounds?
We are delighted to say that our grounds are fully open to the public.
What does this mean for my Spa booking?
Please note that the Spa at Castlemartyr Resort has reopened. For more information speak to our Spa team on 021 421 9060 or at firstname.lastname@example.org.
Can I still purchase a Castlemartyr Resort Voucher?
You can indeed. All vouchers are valid for 5 years so there is plenty of time for them to plan that perfect getaway. To browse our voucher selection click here. Vouchers can be emailed, or posted in a Castlemartyr Resort gift box, to the purchaser or recipient.
Can I extend a voucher that is going to expire soon?
We are certainly happy to work with guests who would like to extend their vouchers, however, please note that this is done on a case by case basis and may not be possible for vouchers that have already expired. For more information on extending your voucher, please call 021 421 9000 or email email@example.com.
Please note that in line with the latest Government Guidelines, we are delighted to welcome all domestic travelers back to Castlemartyr Resort. The latest Government Guidelines are available to view at https://www.gov.ie/en/press-release/7894b-post-cabinet-statement-resilience-and-recovery-the-path-ahead/
If you have any questions or concerns regarding an upcoming stay, or believe that you cannot travel due to any restrictions in place, please feel free to contact our team on +353 21 421 9000 or at firstname.lastname@example.org.
Castlemartyr Resort continues to adhere to the latest Irish Government Guidelines. Please ensure you read the latest guidelines and ensure you adhere to them, before making your trip to Castlemartyr Resort https://www.gov.ie/en/publication/77952-government-advice-on-international-travel/
Please note that as per the latest IHF Guidelines we do not have facilities in place to cater for quarantining or visitors travelling from countries not on the ‘green list’ and that unfortunately, we cannot accept these bookings until Irish Government travel advice changes. We appreciate your understanding at this time.