We look forward to welcoming all guests back to Castlemartyr Resort in the coming weeks, and while things may be slightly different for now, we ask that you bear with us as we continue to provide a wonderful 5 Star escape for you and your family.
The safety of our guests and our team is of paramount importance at Castlemartyr Resort, with this in mind we continue to implement our ‘Rest Assured’ strategy, designed to ensure that your stay is as safe and enjoyable as possible.
As Castlemartyr Resort continues to open in phases, with a full reopen on July 16th, we continue to implement all HSE Recommendations and Failte Ireland Guidelines across the Resort.
Below, we have gone into more detail on the steps we are taking, in accordance with the latest recommendations and guidelines, to ensure your stay with us is as smooth and enjoyable as possible, while still offering the security and peace of mind required at these times.
Castlemartyr Resort continues to adhere to the latest Irish Government Guidelines, particularly those regarding the newly released 'Green List'. As per Irish Government Guidelines, all travellers arriving from countries outside of this list are required to complete 14 days of quarantine.
Please note that as per the latest IHF Guidelines we do not have facilities in place to cater for quarantine, or visitors travelling from countries not on the ‘green list’ and that unfortunately, we cannot accept these bookings until Irish Government travel advice changes. We appreciate your understanding at this time.
When will The Castlemartyr Resort re-open?
Castlemartyr Resort is now fully reopened. We continue to implement all HSE Recommendations and Failte Ireland Guidelines in the Resort, and each of our outlets, including the Golf Club, Self-Catering Lodges, Hotel and dining outlets.
Will the Knight's Bar be open to non-residents?
Unfortunately not for now. As we continue to follow the latest guidelines and continue to promote the health and safety of our guests and team, the Knight’s Bar and other dining outlets shall remain open to Resort guests only.
Will non-residents be able to dine at the hotel?
The Clubhouse at Castlemartyr Resort is now available to book for non-residents. We look forward to reopening our Bell Tower, Afternoon Tea, Sunday Lunch and all-new Terrace dining options to non-residents in the coming weeks.
What if I want to cancel my booking?
If you would like to cancel or reschedule your booking please inform our reservations department as soon as possible on 021 421 9000, or by email at email@example.com. Please note there may be a slight delay in responding to your email given current circumstances.
When will the Health Club and Pool be open to members?
The Health Club and pool to will reopen to Health Club members on July 20th. Please note however that these facilities will be reopened with strict pre-booking, distancing and hygiene measures in place, that may impact on their opening times and accessibility.
Is it possible to arrange Babysitting during my stay?
Unfortunately given current circumstances, we are unable to offer a babysitting service in the hotel or self-catering lodges until further notice.
When will the Spa be open?
The Castlemartyr Resort Spa has now reopened, with a number of new Health and Safety procedures in place. To book your appointment, call 021 421 9060 or email firstname.lastname@example.org.
Can I extend a voucher that is going to expire soon?
We are certainly happy to work with guests who would like to extend their vouchers, however, please note that this is done on a case by case basis and may not be possible for vouchers that have already expired. For more information on extending your voucher, please call 021 421 9000 or email email@example.com.
When will the Golf Club be open for guests?
In accordance with the latest HSE Recommendations and Failte Ireland Guidelines, the Castlemartyr Resort Golf Club has now reopened. For more information, please call our Golf Proshop on 021 421 9001.