Frequently Asked Questions
Here you’ll find answers to some of the most common questions about staying at Castlemartyr Resort. If you can’t find what you’re looking for, please contact our team and we’ll be delighted to assist.
Stay & Reservations
What time is check-in and check-out?
Check-in is from 15:00 and check-out is by 12:00 noon
Can I request an early check-in or late check-out?
Early check-in and late check-out are subject to availability and may incur an additional charge; please contact our reservations team in advance and we will do our best to accommodate you.
What is your cancellation policy?
Cancellation policies vary depending on the rate and dates booked; the full details are shown during the booking process and on your confirmation email.
How do I modify or cancel my booking?
If you booked directly with us, please contact Reservations at 021 421 9000/reservations@castlemartyrresort.ie or use the link in your confirmation email. If you booked via a third party (such as an online travel agent), changes must be made through them.
Is breakfast included in my stay?
Breakfast inclusion depends on the rate you choose; you can view this when booking and on your confirmation.
Rooms, Residences & Facilities
Do you have family rooms or self-catering options?
Yes, we offer interconnecting rooms, family-friendly room types, and luxury residences on the estate, ideal for longer stays or larger groups.
Is there a swimming pool and leisure centre?
Yes, our Leisure Centre includes an indoor swimming pool, fitness facilities and access to the resort grounds for walks and outdoor activities.
Do you have a spa?
Yes, The Spa at Castlemartyr offers a full range of treatments, relaxation areas, and thermal facilities, creating a tranquil retreat during your stay.
Is there on-site parking?
Yes, complimentary on-site parking is available for resort guests.
Dining
What dining options are available at the resort?
Guests can enjoy fine dining at Canopy Restaurant, Michelin-starred dining at Terre, a traditional Irish pub experience at The Hunted Hog in the village, and casual, family-friendly dining at Kirbys Clubhouse, all owned or operated by the resort.
Do you cater for dietary requirements?
Our culinary teams can accommodate most dietary needs with advance notice; please let us know when booking your stay or dining reservation.
Do I need to book dinner in advance?
Table reservations are strongly recommended, particularly for Terre and at weekends or peak dates, to avoid disappointment.
Families & Activities
Is Castlemartyr Resort suitable for families?
Yes, we are a family-friendly resort with spacious accommodation options, leisure facilities, and seasonal children’s activities.
What activities are available on the estate?
Depending on the season, guests can enjoy golf, tennis, cycling, walking trails, and a variety of outdoor pursuits, as well as access to our spa and leisure facilities.
Are there attractions nearby?
The resort is within easy reach of Cork City and popular family attractions such as local beaches and regional experiences. See Things to Do in Cork.
Travel, Pets & Accessibility
How far is the resort from Cork City and Cork Airport?
Castlemartyr Resort is located in East Cork, within an easy 20‑minute drive of Cork City and Cork Airport.
Is the resort pet-friendly?
Standard bedrooms do not accept pets; however, we have pet‑friendly garden rooms and luxury residences that cater for pets, and policies can vary by room type and offer, so please check with our reservations team for the most up‑to‑date information.
Is the resort accessible for guests with reduced mobility?
We have a number of accessible rooms and facilities; please contact us directly so we can recommend the most suitable options for your stay.